Zelf Hussain, Rachael Maria Wilkinson and Mark James Tobias Banfield have been appointed as Joint Administrators of National Car Parks Limited to manage its affairs, business and property, and act without personal liability. The Joint Administrators are licensed in the United Kingdom to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales.

The Joint Administrators are bound by the Insolvency Code of Ethics which can be found at: https://www.gov.uk/government/publications/insolvency-practitioner-code-of-ethics

The Joint Administrators may act as controllers of personal data as defined by UK data protection law depending upon the specific processing activities undertaken. PricewaterhouseCoopers LLP may act as a processor on the instructions of the Joint Administrators. Personal data will be kept secure and processed only for matters relating to the Joint Administrators' appointment. Further details are available in the privacy statement on the PwC.co.uk website or by contacting the Joint Administrators.

The Joint Administrators continue to trade the NCP business, however, following an initial assessment of operations, 22 sites have been identified that are commercially unviable and will be closed from 27 March 2026. The other 318 car parks remain open and there are no further sites identified for closure at this time. The 22 sites identified for closure can be found at pwc.co.uk/ncp.

A link to the website can be found at https://www.pwc.co.uk/ncp for further updates on the Administration.

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If you would like to request a refund or a receipt for your parking please use the contact forms below:

To request a refund for other concerns, please complete the form below.

Please ensure the transaction has been debited from your account as we are unable to process refunds on 'pending' transactions. Contactless and cash refunds will only be considered with the relevant evidence of payment.

We will respond to your request within 7 working days & provide you an update by email.

If a refund is processed funds will take 3 - 5 working days to appear in your account.

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