Zelf Hussain, Rachael Maria Wilkinson and Mark James Tobias Banfield have been appointed as Joint Administrators of National Car Parks Limited to manage its affairs, business and property, and act without personal liability. The Joint Administrators are licensed in the United Kingdom to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales.

The Joint Administrators are bound by the Insolvency Code of Ethics which can be found at: https://www.gov.uk/government/publications/insolvency-practitioner-code-of-ethics

The Joint Administrators may act as controllers of personal data as defined by UK data protection law depending upon the specific processing activities undertaken. PricewaterhouseCoopers LLP may act as a processor on the instructions of the Joint Administrators. Personal data will be kept secure and processed only for matters relating to the Joint Administrators' appointment. Further details are available in the privacy statement on the PwC.co.uk website or by contacting the Joint Administrators.

The Joint Administrators continue to trade the NCP business, however, following an initial assessment of operations, 22 sites have been identified that are commercially unviable and will be closed from 27 March 2026. The other 318 car parks remain open and there are no further sites identified for closure at this time. The 22 sites identified for closure can be found at pwc.co.uk/ncp.

A link to the website can be found at https://www.pwc.co.uk/ncp for further updates on the Administration.

NCP
Menu
Navigate the Help Centre

What do I do if my Season Ticket does not arrive in time for my requested start date?

Your Season Ticket can take up to 7 days to arrive following us receiving your payment. If you don't receive your Season Ticket before your requested start date, you need to follow the advice below which depends on the type of car park your Season Ticket is for. 

  • Season Tickets at car parks with entry/exit barriers: Please call us on 0345 050 7080 (option 2) on the day your Season Ticket is due to start. We'll then be able to update our systems. When you need to park, enter in the normal way, but do not pay for your parking. Instead, on exit at the barrier, push the assistance button so we can raise the barrier to allow you to exit.
  • Season Tickets at Pay and Display car parks (no entry/exit barriers): Please continue to pay for your parking as normal, ensuring you keep the receipts. Once your Season Ticket arrives, scan and email these receipts to customer.service@ncp.co.uk and we'll refund you the relevant value.

Related help